Terms of service

Terms and Conditions

Welcome to Himsrot (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.himsrot.com (the “Site”), and any related services, content, or features offered by Himsrot.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

 

1. General Information

Himsrot is an Indian food brand that offers organic and natural food products of Himalayan origin such as fruit preserves, fruit jams, marmalades, honey, pickles, jiggery and dried fruits. These Terms apply to all visitors, users, and customers of our Site.

 

2. Eligibility

You must be at least 18 years old to use our Site. By using the Site, you represent that you are at least 18 years old or have parental/guardian consent to use it.

 

3. Use of Our Website

You agree to use our Site only for lawful purposes and in accordance with these Terms.
You must not:

  • Use the Site in any way that violates applicable local, national, or international law.
  • Attempt to gain unauthorized access to our servers, systems, or networks.
  • Use our content for commercial purposes without our written permission.

 

4. Products and Services

All descriptions, prices, and availability of products are subject to change without notice.
We make every effort to ensure that product details and images are accurate, but we do not guarantee that the information is error-free.
We reserve the right to discontinue any product or service at any time.

 

5. Orders and Payments

By placing an order, you agree that:

  • All information you provide is accurate and complete.
  • You are authorized to use the payment method provided.
  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or violation of these Terms.

Payments are processed through  Razorpay
We do not store or have access to your full payment details.

 

6. Shipping and Delivery

We aim to deliver your products within the estimated timeframe; however, delays may occur due to factors beyond our control.
Shipping charges, delivery times, and eligible locations are detailed during checkout.

 

7. Returns and Refunds

Please refer to our [Return & Refund Policy] for full details on eligibility and process.
We reserve the right to deny refunds or exchanges that do not comply with our policy.

 

8. Intellectual Property

All content on this Site — including text, images, logos, graphics, videos, and designs — is owned or licensed by Himsrot Agro products Private Limited and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

 

9. User-Generated Content

If you submit reviews, comments, photos, or other content to our Site or social media platforms, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display that content for marketing or promotional purposes.

 

10. Limitation of Liability

To the fullest extent permitted by law, Himsrot shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our Site or products
  • Any inaccuracies in product descriptions
  • Unauthorized access to your personal information

 

11. Indemnification

You agree to indemnify and hold harmless Himsrot, its affiliates, employees, and partners from any claim, losses, or damages arising from your violation of these Terms or misuse of the Site.

 

12. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

 

13. Privacy Policy

Your privacy is important to us. Please read our [Privacy Policy] to understand how we collect, use, and protect your information.

 

14. Changes to These Terms

We may update or modify these Terms at any time without prior notice. The updated version will be posted on this page with the revised date. Continued use of our Site after any changes indicates your acceptance of the new Terms.

 

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Uttarakhand(India) without regard to its conflict of law provisions.

 

16. Contact Us

For questions or concerns about these Terms, please contact us at:
himsrot@gmail.com
+91-8279387369